Terms of use

Who can use it

meeting/mentor is for professionals aged 16 or over. You sign in with Apple or Google and are responsible for what happens under your account. While we are invite-only, we decide who is let in, and an app may let you in to the apps before the web. If you use meeting/mentor for an organisation, you confirm you may accept these terms for it.

What meeting/mentor does — and doesn’t

During a live meeting, meeting/mentor transcribes what is said through your device’s microphone (or, on the web, a browser tab you choose to share), and an AI model suggests things you could say. It can also write a summary and keep a transcript if you choose.

Suggestions are suggestions. They are written by an AI model from a short part of the conversation and the context you give it. They can be wrong, incomplete, inappropriate or out of date, and they are not legal, financial, medical, HR or other professional advice. You decide whether and how to say anything, and you are responsible for what you say.

Transcripts and speaker labels can be wrong. Speech recognition makes mistakes, and speakers are labelled automatically; a label can attach words to the wrong person. Check anything that matters before relying on it.

The demo. The demo plays a recorded meeting through your speakers. It needs no plan and uses no microphone.

Recording, consent and the people you meet

The people in your meetings are heard too, and laws on recording and transcribing conversations differ from place to place — some require everyone’s consent. Before your first live meeting the app asks you to agree that:

You follow the law. You will only use meeting/mentor where and how the law allows, including the laws where the other participants are.

You tell people. You will tell the people in your meetings that you are using meeting/mentor, and get their consent where the law or your organisation requires it.

You respect confidentiality. You won’t use it in meetings where you have agreed — or are required — not to record or transcribe, or to share what is said with a third party.

What you save about other people under Settings → Context (people you meet with) must be information you are entitled to keep. These responsibilities are yours, not ours.

Your content

You own what you put into meeting/mentor and what it produces for you — transcripts, summaries, saved context. You give us permission to process it only to provide the service to you: to transcribe, suggest, summarise, store what you choose to keep, and delete it. We don’t use it to train AI models, and we don’t sell it. A suggestion you report is sent to our team to review, as the privacy policy says. You can download all of your data, delete all of it while keeping your account, or delete your account, at any time in the app.

Using it fairly

You agree not to:

Break the law. transcribe anyone without the consent the law requires, or use meeting/mentor to harass, deceive, discriminate against or harm anyone;

Get around limits. create accounts to get more than one free trial, share an account, or work around the monthly hours, fair use or any other limit;

Misuse the service. stream anything other than a live conversation (for example recordings or other audio fed in to use up the service), access it except through our apps and web app, probe or disrupt its security, or copy, resell or reverse-engineer it, except as the law allows.

We may suspend or end an account that breaks these rules, and tell you why unless the law or security prevents it.

Plans, payment and free trials

Plans. Live meetings need a plan, with a price, a number of hours of meetings a month and the features shown in the app when you choose it. The prices and what each plan includes can change; a change to your price applies from your next renewal after we tell you, and you can cancel before it does.

Monthly, renewing. Plans are monthly subscriptions that renew automatically, each month, at the price then current, until you cancel. You can cancel at any time; you keep your plan until the end of the month you paid for.

Who takes the payment. Apple takes payment in the iPhone app, Google in the Android app, and Stripe on the web. Their terms apply to the payment, and you manage and cancel the subscription where you bought it: on iPhone in Settings → Apple ID → Subscriptions, on Android in the Play Store, on the web in Settings → Subscription. One subscription works in all three. Prices include or add tax as the store or Stripe shows at checkout.

Free trial. You can try meeting/mentor free, with no card and nothing to cancel: 3 hours of meetings within 14 days of your first, whichever ends sooner. After that, live meetings need a plan. One free trial per person, across iPhone, Android and the web, even if you delete your account (we keep a one-way fingerprint of your sign-in to tell, as the privacy policy explains). We start a limited number of free trials each day; when today’s are taken, you can try again the next day or subscribe straight away.

Hours. Hours count the time a meeting is listening, not paused, in each calendar month (UTC), and don’t carry over. When a month’s hours run out, a meeting in progress can continue for 30 minutes more; then live meetings wait for the next month.

Refunds. Apple and Google decide refunds for purchases made through them, under their policies; ask them. For the web, payments are not refunded for part of a month, except where the law requires it. If we stop providing meeting/mentor, we will refund the unused part of any period you paid us for directly.

Changes, and ending

meeting/mentor is improving all the time, so features change; we won’t take away a plan’s main features during a month you have paid for. We may end the service with at least 30 days’ notice, and you will be able to download your data in that time. You can stop using it whenever you like and delete your account in the app; deleting it ends these terms, though anything that by its nature should survive (such as payments due, the disclaimers and limits below) does.

Disclaimers

meeting/mentor is provided “as is” and “as available”. To the extent the law allows, we make no warranties beyond those in these terms — including that it will be uninterrupted, error-free, or right for your purpose, or that suggestions, transcripts, summaries or speaker labels will be accurate. Nothing in these terms limits rights you have as a consumer that the law says can’t be limited.

Limits on our liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for lost profits, business or data, and our total liability to you for any claim about meeting/mentor is limited to the greater of what you paid us in the 12 months before the claim and US$50. These limits don’t apply to liability that can’t be limited by law, such as for fraud, or for death or personal injury caused by negligence.

You are responsible for claims by others that arise from how you use meeting/mentor — in particular from transcribing a conversation without a consent the law required — and you agree to cover our reasonable costs of such claims.

The App Store

If you got meeting/mentor from Apple’s App Store, these also apply:

Between you and us. These terms are between you and us, not Apple. We, not Apple, are responsible for the app and its content, and for maintenance and support.

Warranty. If the app fails to meet a warranty that applies to it, you may tell Apple, and Apple will refund the price you paid for the app, if any; Apple has no other warranty obligation for it.

Claims. We, not Apple, are responsible for any claims about the app — product liability, a failure to meet a legal or regulatory requirement, consumer protection, privacy — and for investigating, defending and settling any claim that the app infringes someone’s intellectual property.

Your country. You confirm you are not in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and not on a U.S. Government list of prohibited or restricted parties.

Third parties. You must comply with the terms of any third-party service you use with the app. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Law and disputes

These terms are governed by the laws of the State of California, without regard to its conflict of laws rules, and disputes about them go to its courts — except that, if you are a consumer, you keep the protection of the mandatory laws of where you live and may bring a claim there. Before bringing a claim, please write to us so we can try to resolve it.

Changes to these terms

If we change these terms we’ll update the date above, and tell you in the app at least 30 days before a change that affects your rights or what you pay takes effect. If you don’t agree, you can cancel before then; using meeting/mentor after it takes effect means you accept it.

Contact

Questions about these terms, or anything else: support@meetingmentor.io.